Treat people well. Not some people, some of the time. All people, all the time.
Its really not complicated. Most people enter kindergarten with this locked and loaded. Sadly, watching the world around us you might not know that. Somewhere between the first day of school and adulthood, our perceptions become skewed and we lose sight of reality. In truth, it's disappointing to watch.
Instead of 'treating the janitor with the same respect as the CEO,' many of us scream at people we don't even know and whose fault the issue (real or perceived) may not even be.
I've been there and it's certainly understandable to feel helpless or frustrated when things don't go as planned, but is it an excuse to treat someone poorly? I say no.
Another challenge we see is workers in entry level positions who both have and create value, but often find themselves dismissed or ignored.
Why do we act this way? Perhaps, unconsciously, we assume others' time or respect is worth less than our own. This isn't OK.
Our roles and situations may differ, but we're all equal as individuals and worthy of respect and kindness. If we keep that in the front of our minds each day, we'll make the world a better place.