With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers—from new to experienced—with essential leadership tools. This is the book that “ought to be in the top drawer of every manager’s desk”*. Are you guilty of... • Being a buddy, not a boss?• Never admitting that you are accountable?• Managing different people in the same way?• Failing to set common business goals?• Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems—and avoid them—before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company—and yourself.